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What Happens When I Have Chosen Which Home I'm Interested In?

Once the advertising cycle has closed, the landlord of each home will receive a list (shortlist) of customers who have expressed an interest for their property. Expressions of interest will be placed in order of priority as follows:

  • Priority Band (Band A is the highest)
  • “Effective Date” (the date that customer’s priority band assessment   was completed)
  • Registration date (the date a customer first applied for housing)

The landlord may ask for further evidence related to your housing application before offering you the property. An offer of accommodation will not be made until this evidence is received.

If you have bid on a property and you have not been contacted by the partner landlord within 10 working days of the close of the advertising cycle, it is reasonable to assume that you have not been successful in your application. 

Due to the level of demand for social housing it is not always possible for the partner landlords to contact unsuccessful applicants.This process differs slightly for homes to buy or shared ownership properties. Please contact the team on 0300 123 5017 to discuss this.