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(this link will open in a new window)Things you need to know
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We aim to keep you up to date with changes to the service and the different housing products. By clicking on some of the links below you should find the answers to some of the questions we are asked regularly in addition to learning about some of the terms we use. In the future we hope to also provide you with some information in relation to benefit changes and housing legislation along with the details of new build housing schemes on the horizon. If you are struggling to find the information you need please contact us on 0300 123 5031 |
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Affordable Rents - An overview of what affordable rental properties are and what the term affordable rent means |
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Fixed Term Tenancies - More detail about what a fixed term tenancy is and how it differs from a traditional assured (life) tenancy |
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Frequently Asked Questions - Those questions that customers tend to ask us most often |
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Glossary of terms - Some meaning behind some of the words we might use |
| Housing Benefit Changes - How will benefit reform affect the rents paid to Social Tenants | |
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Useful Documents - Policy, Procedure and other useful leaflets |